Improve Quality Measures with mPulse Mobile Solutions

Text messaging is a proven intervention to drive rapid improvement for key quality measures, including HEDIS, Star Ratings and CAHPS scores.

mPulse’s solutions use interactivity and tailoring to deliver key health information about screenings, vaccinations, and more through the SMS text channel. Key areas of focus include:

  • consumer experience
  • time to impact
  • cost effectiveness

This guide lists the quality measure areas that can quickly and easily be impacted by mPulse Mobile solutions for each quality measure set, and provides an overview of how these programs can be structured.

Key Outcomes in this White Paper:

increase in 2nd dose of flu vaccinations for children and adolescents whose parents received educational SMS texts
improvement in chronic condition medication refill rates in Medicare patients after deploying text dialogues
increase in re-screening rate for chlamydia after initial diagnosis in patients who received SMS reminders